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Change or update your password

The Change Password dialog appears when TEKControl requires an update during login or when you choose Change Password from an available account menu.

Follow the displayed reason

During login, the dialog explains why the update is required:

  • first login;
  • password expiration; or
  • the existing password no longer meets current complexity rules.

It also lists the applicable policy. Requirements vary by account and site and can include minimum length, uppercase or lowercase letters, a digit, a special character, no whitespace, and restricted words.

Enter the new password

  1. Enter the new value in Password.
  2. Enter the identical value in Confirm Password.
  3. Select Submit.

Use a password unique to TEKControl. Do not send it to support or site staff.

For a required login-time change, a successful submission completes authentication and opens the dashboard for the account's role. Canceling closes the dialog but does not complete the required login.

For a voluntary change from an account menu, a successful submission updates the password and keeps the existing signed-in session active. Use the new password at the next login.

If you cannot authenticate with the old password, return to login and follow Reset your password. SSO-managed users must change their password through the identity provider.