Accept a TEKControl account invite

A staff account invite is different from a host registration code. Use the Accept your invite link when an administrator has created a TEKControl user for you and asks you to finish the account profile.

Open the invite

Open the complete link from the original message. Invite links expire 24 hours after they are generated. The page cannot accept an expired, altered, or incomplete token.

Treat the link as private. It identifies the invited account and permits profile and password setup.

Review the account profile

The form can show values entered by the administrator. Review and complete:

• Username — required and must be unique;
• First name — required;
• Last name — required;
• Title — optional;
• Email — optional in the form, but must be valid when entered;
• Phone — optional; and
• Secondary phone — optional.

Use the username you will remember for sign-in. It is not required to be the same as the email unless your organization says otherwise.

Create the password

Enter and confirm a password that meets the account's policy. The policy can require minimum length, uppercase or lowercase letters, a number, a special character, no whitespace, or avoidance of restricted words.

Select Submit. After Invite accepted successfully appears, TEKControl returns to the login page. Sign in with the username and password you just chose.

Accepting the invite activates the credentials; it does not expand the roles, sites, or modules assigned by the administrator.

For invalid links, duplicate usernames, missing invited users, or password errors, see Sign-in troubleshooting.