Documents

The Documents page shows files made available through your assigned clients, accounts, regions, branches, and sites.

Find a document

• Choose a folder to browse its contents.
• Choose a document type to limit the results.
• Search by title, file name, description, or type.
• Select Reset to return to all folders and all types and clear the search.

When viewing all folders, select Open Folder to enter a folder. Each document card can show its title, added date, creator, type, folder, file name, and description.

Open a document

Select the document title or Open. TEKControl opens the file in a new browser tab using the browser's built-in file handling. From there, view or download it as permitted by the browser.

Unavailable means the document record is visible but no file data is currently attached.

Missing documents

A document may be absent because it is assigned outside your accessible organizational or site scope, placed in another folder, assigned a different type, or removed by an administrator.

Clear the search and choose All Folders and All Types before reporting a missing document. Treat downloaded files according to your organization's information-handling rules.