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Images, videos, and documents

The incident form supports images, uploaded video or video links, and other documents. Add files only when they are relevant and permitted by your organization's policy.

Images

On Images, drag files into the upload area or select files from your device. A successful upload is queued with the incident. Select View Images to review the current image set before saving.

Videos

On Videos, you can:

  • select Add Video Links to associate video and snapshot URLs;
  • upload a video file when video storage is available;
  • select View Videos to review linked items;
  • mark an item Remove, or Undo Remove, before saving.

The Incidents page also offers a Videos row action when a saved incident has viewable video links.

Documents

On Documents, drag files into the upload area or select files. Uploaded documents appear in the list, where you can open them for review or mark them for removal.

Before saving

Confirm that every file belongs to the correct incident, opens successfully, and contains no unnecessary sensitive information. Uploads and removal choices become part of the incident when you select Save.

Warning

Do not upload evidence or personal information that your organization is not authorized to retain. Large video uploads may take time; wait for the success message before saving or closing the form.