Read and acknowledge pass-down entries

The Read column reflects whether you have acknowledged an entry. It does not indicate that every user or post has read it.

Review an entry

1. Use the active-status, date, site, and post filters to locate the current handoff entries.
2. Open the three-dot menu and select View Entry to read the complete notes.
3. Complete or record any required follow-up in the appropriate TEKControl workflow.
4. Open the menu again and select Mark as Read.

The Mark as Read action is available only while the entry is unread for your account.

Check acknowledgement

Select Show Who Read to see the users who have marked the entry as read. If nobody has acknowledged it, the portal displays Nobody.

Supervisors can use this list to confirm receipt, but acknowledgement alone does not prove that an assigned follow-up task was completed.

Note

Marking an entry read is an acknowledgement, not an edit or closure. The entry remains active until an authorized user clears its Active setting.