Manage key transactions

Key Management shows keys configured for a site and lets authorized site administrators record when a key goes out or comes back in.

Find a key

Choose a search field, enter all or part of the value, and press Enter or select Refresh. You can search by:

• key description;
• key number;
• key type;
• host name, address, or lot at residential sites.

Use the additional filters to change sites when your account has access to more than one. Select Export to download the filtered key list.

Understand key status

Each row can show the description, key number, key type, assigned host, person the key is signed out to, latest sign-in date, and latest sign-out date.

The available row action reflects the current transaction state:

• Sign Out appears when the key is currently considered in.
• Sign In appears when the key is currently considered out.

Dates and times use the selected site's configured time zone.

Sign a key out

1. Find the correct key.
2. Verify the description, number, assigned host, and Sign Out To information.
3. Open the three-dot menu and select Sign Out.
4. Confirm that the row now shows the new sign-out time.

Sign a key in

1. Match the returned physical key to the correct key number.
2. Open the three-dot menu and select Sign In.
3. Confirm that the row now shows the new sign-in time.

Warning

Sign In and Sign Out record the transaction immediately. Verify the physical key and the selected row before choosing the action.

Open History from the row menu when you need to confirm earlier movement. See Key transaction history.