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Profile and notifications

Open your profile picture or initials, then select Profile Settings. The available tabs depend on your site's modules, your account type, and the permissions granted by the primary account.

On a phone, use the selector in the dialog header to move between profile sections.

General

Use General to maintain your profile picture, first and last name, security PIN, notes for officers, and any site-specific fields. Your member number may also appear here.

Choose the email and SMS notifications you want to receive. Depending on the site, notification choices can include announcements, visitor arrivals, visitor departures, visitor denials, packages, and visitor schedules.

Select Save after changing General information or notification preferences.

Note

SMS notifications require a valid phone number that supports text messages. The site may limit which notification types are available for your account.

Address / Contact

Use Address / Contact to review or maintain:

  • your email address and phone numbers;
  • property information supplied by the site;
  • directory-listing preference and directory alias;
  • secondary or off-site address;
  • emergency contact name, email, and phone number.

Select Save after making changes. If the email field is unavailable, your login or email may be controlled by the site or an external identity system.

Other profile sections

Your profile can also include vehicles, out-of-town periods, access credentials, properties, family members, pets, and keys. See Household records for how these sections work.

Visibility and permissions

A secondary family account may be able to view or edit only selected primary-account information. Some records are display-only or managed by site staff. Do not treat a missing tab as lost data; first confirm the site's enabled features and your account permissions.